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Soft Skills & Hard Skills

Master Social Intelligence: Practical Techniques and Exercises to Help You Enhance Your Interpersonal Skills

eye 1180 Mise à jour le 12 Jul. 2024
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Have you ever noticed the coworker everyone enjoys spending coffee breaks with? Or the colleague who always knows just what to say in tricky situations? These social wizards possess a powerful yet often overlooked skill: social intelligence. More than just natural charm, this skill can revolutionise your professional and personal interactions.

What is Social Intelligence?

Social intelligence is the ability to understand other people, identify their emotional and non-verbal cues, and accordingly respond to their needs. Unlike emotional intelligence, which focuses on self-awareness, social intelligence enables us to navigate through complex human interactions effectively.

The skills that distinguish people with high social intelligence are as follows:

  • Active Listening: The ability to truly listen to others, rephrase what they are saying, and demonstrate attentiveness to promote meaningful conversations.
     
  • Reading Non-Verbal Language: The ability to interpret body language cues such as eye contact, smile, posture, etc. to better understand other people’s state of mind.
     
  • Adaptability: The ability to adjust one's behaviour according to different people and situations.
     
  • Building Connections: The capacity to quickly establish rapport with others, especially in professional settings.
     
  • Empathy: The ability to understand others’ feelings and emotions, and respond to them with compassion.
     
  • Relationship Management: The capacity to know how to maintain and manage healthy and positive relationships.
     
  • Assertive Communication: The ability to express one’s ideas and feelings in a clear and respectful manner, while also considering others’ perspectives.

Example of Social Intelligence

Imagine walking into a meeting room. You instantly sense that there is some underlying tension, so you tactfully initiate a discussion proposing possible solutions. And within minutes, the environment becomes more calm and relaxed. This is social intelligence in action.

How to Develop Social Intelligence

A surprising yet effective method to develop this super skill is through improvisational theatre. This practice helps in mastering active listening, being able to meaningfully engage with others and appropriately respond to them during conversations.
Imagine a situation where you need to work with a partner to create a comprehensive story without a script. Every word and gesture is crucial. You learn to be fully present, consider others’ ideas and perspectives and appropriately respond to them. This is the real training to develop your social intelligence!

Practical Exercise: Theatrical Improvisation

To understand the importance of improvisational theatre, try this simple yet powerful exercise:
Exercise: "The Silent Scene"

  • Choose a Partner: Find a colleague or a friend to do this exercise with you.
     
  • Set a Context: Imagine a simple situation, for example, two people meeting in a cafe.
     
  • Interaction Without Words: Communicate without words, using only gestures, facial expressions, and other non-verbal cues.
     
  • Analyse the Interaction: After the exercise, discuss with your partner about what you felt, understood, and how you interpreted each other's non-verbal cues.

This exercise will help you refine your ability to read body language and accordingly respond to others, which is an essential part of social intelligence.

Additional Tips to Improve Your Social Intelligence

Here are other equally useful tips to improve your relational intelligence:

Ask for Feedback: Don’t hesitate to ask your colleagues or close ones for their opinion on the way you interact with them. This will help you become aware of your strengths and areas of improvement.

Be Attentive to Non-Verbal Clues: Pay close attention to the posture, gestures, and facial expressions of the people you interact with. Also, try to master your own body language to convey the right messages to others.

Practise Active Listening: During your conversations, try to rephrase the other person’s statements to ensure an accurate understanding of their message.

Demonstrate Consistency: Use every social interaction as an opportunity to practise and hone your social intelligence. Whether in public transport, at the office, or during networking events, challenge yourself to engage in conversation with a friendly demeanour and a curious mindset.

Conclusion : Enjoy Being Socially Intelligent 

By developing your social intelligence, you will not only improve your personal and professional relationships but also become a more effective communicator and an inspiring leader. So, are you ready to take on the challenge and strengthen your social intelligence?

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